Frequently Asked Questions

If you need to update your email address, it's easy to do so through your account. Here's how:

1. Login to your account using your username and password.

2. Navigate to the "Account Settings" section of your account. This may be located under a "My Account" or "Settings" tab.

3. Find the "Email Address" section and click on the "Edit" button next to it.

4. Enter your new email address and click "Save".

If you're having any trouble changing your email address, please don't hesitate to contact us. We're here to help.

If you're having trouble logging into your account, don't worry - there are a few things you can try to resolve the issue. Here are some steps you can take:

1. Make sure you're using the correct login credentials Double-check that you're entering your username and password correctly. If you're not sure, try resetting your password or get a one-time passwordless link.

2. Clear your browser's cache and cookies Sometimes, old data stored in your browser can interfere with your login attempts. Clearing your cache and cookies can help fix this problem.

3. Try a different browser or device If you're still having trouble after trying the above steps, try logging in using a different browser or device. This can help determine whether the issue is with your account or with the device you're using.

4. Contact customer support If none of the above steps work, don't hesitate to reach out to our customer support team for assistance. We'll be happy to help you troubleshoot the issue and get you back into your account as soon as possible.

Remember, we're here to help! If you're having any trouble logging into your account, please don't hesitate to contact us.

If you need to remove a saved credit card, it's easy to do so through your account. Here's how:

1. Login to your account using your username and password.

2. Navigate to the "Wallet" section of your account.

3. Here you can delete a saved credit card by clicking the “Delete” button.

If you're having any trouble removing a payment method, please don't hesitate to contact us. We're here to help.

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