Frequently Asked Questions
How can we help?
How can we help?
Some manufacturers offer free fabric samples. You can request a sample, if available, on the product page.
For additional assistance, please don't hesitate to contact us. We're here to help.
Most samples are offered free of charge. You can request a sample, if available, on the product page.
For additional assistance, please don't hesitate to contact us. We're here to help.
To spot clean wood furniture, follow these steps:
Dust the surface: Begin by removing any loose dust or debris from the furniture using a soft, dry cloth or a feather duster. This step will prevent scratches during the cleaning process.
Choose a cleaning solution:Depending on the type of finish on your wood furniture, select an appropriate cleaning solution. Here are a few options:
Mild soap and water:Mix a small amount of mild dish soap with warm water. Ensure the soap is gentle and does not contain harsh chemicals or abrasives.
Vinegar and water:Create a solution by mixing equal parts of white vinegar and water. Vinegar is effective for cutting through grease and grime.
Commercial wood cleaner:If you prefer using a commercial wood cleaner, make sure to read the instructions and choose one suitable for your furniture.
Tip:Before applying any cleaning solution to a visible area, test it in a hidden spot on the furniture, such as the back or underside, to ensure it doesn't cause any damage or discoloration.
Apply the cleaning solution:Dip a soft cloth or sponge into the cleaning solution, wring out any excess liquid, and gently wipe the affected area. Avoid applying excessive moisture to the wood, as it can cause damage. Work in small sections, focusing on the stained or soiled areas.
Wipe off excess moisture:After cleaning the spot, dampen another clean cloth with plain water and wipe the area again to remove any residue from the cleaning solution. This step helps prevent any potential damage caused by leaving cleaning agents on the wood.
The manufacturer's warranty varies by brand and can be found on the product page of each item. Please visit the product page of the item you are interested in to find detailed information about its warranty coverage.
For additional assistance, please don't hesitate to contact us. We're here to help.
The Guardian Plan covers your furniture from accidental stains or damages that you may do to your furniture. Accidents happen, to even the highest quality items, and the Guardian Plan ensures that you can enjoy your furniture without the stress of worrying about accidents. If damage were to happen, Guardian will send a local technician to your home to clean, repair, or replace your furniture.
If damage were to happen, please contact Guardian to file a claim. If approved, Guardian will either send a local technician to your home to clean, repair, or replace your furniture, depending on the damage.